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Privacy Policy

Last updated: June 4, 2026

Awal Studio ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at awalstudio.com, purchase products, use our services, or communicate with us. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly and information collected automatically:

  • Account & Purchase Information: Name, email address, billing and shipping addresses, phone number, and payment details when you create an account or make a purchase in our shop.
  • Communication Data: Messages, inquiries, and feedback you send through our Contact Us page, live chat, or WhatsApp.
  • Course & Service Data: Progress, enrollments, certificates, and interaction data when you access courses through Awal Studio's learning platform.
  • Device & Usage Data: IP address, browser type, device information, pages visited, time spent on pages, referring URLs, and interaction patterns. This is collected via cookies and similar technologies.
  • Marketing Data: Preferences, campaign source (UTM), and engagement history to help us understand how visitors find and interact with our website.

How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders, deliver digital products, and manage your account.
  • To provide customer support and respond to your inquiries.
  • To deliver courses, services, and project-based work you have purchased or engaged.
  • To send transactional notifications (order confirmations, delivery updates, password resets).
  • To improve our website, products, and services through analytics and user feedback.
  • To ensure security, prevent fraud, and comply with legal obligations.
  • To send occasional updates about new products, courses, or services (only if you have opted in).

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, enhance your experience, and analyze traffic. This includes essential cookies for functionality, functional cookies for preferences, analytics cookies via Google Analytics 4, and security cookies via Cloudflare.

For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

Third-Party Services

We use trusted third-party services to operate our website and deliver our services:

  • Google Analytics 4: For understanding website traffic and user behavior. Data is processed in aggregated and anonymized form where possible. See Google Analytics Privacy.
  • Cloudflare: For website security, performance optimization, and DDoS protection.
  • Payment Processors: Secure payment processing is handled by our payment partners. We do not store your full payment card details on our servers.
  • WhatsApp: For customer support communication when you contact us via WhatsApp.

We do not sell your personal data to third parties. Third-party services only receive the data necessary to perform their functions and are bound by appropriate data protection obligations.

Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes secure hosting, encryption in transit (HTTPS/TLS), access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. For example, we retain purchase records for accounting and tax purposes as required by law.

You may request deletion of your account and associated data by contacting us. We will comply with such requests in accordance with applicable legal obligations.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete information.
  • Request deletion of your personal data (right to be forgotten).
  • Restrict or object to certain processing of your data.
  • Request a copy of your data in a portable format.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us via our Contact Us page.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: